
- Payment options Available to Our Players
- How Deposits and Withdrawals Move Through Our System
- Payment limits and Fee Policy at a Glance
- Identity Checks and Player verification
- Processing Times by Payment Method
- Supported Currencies and Digital Assets
- How We Handle Funds and Player Data Securely
- A Brief Paying Note
Payment options Available to Our Players
We keep our cashier focused on the rails there actually use, so the palm casino lineup covers cards, e-wallets, instant bank payments and a range of digital currencies. Each option works through authorised processors that segregate players' funds from operating accounts. The minimums are low enough for a quick test spin and high enough to make bank-grade steps efficient for returning customers.
| Payment method | Example Minimum Deposit | Typical Processing Time | Fee Applied by Our Casino |
|---|---|---|---|
| Visa / Mastercard | 10 EUR | Instant for deposits, 1-3 business days for withdrawals | No fee |
| E-wallets (Skrill, Neteller, MiFinity) | 10 EUR | Instant to credit; under 24 hours for withdrawals | No fee |
| Bank transfer (SEPA / SWIFT) | 50 EUR | Same day for SEPA deposits; 2-5 business days for withdrawals | No internal fee |
| Bitcoin | 0.0002 BTC | After one on-chain confirmation, usually 10-30 minutes | Network fee only |
| Litecoin / Ethereum / Tether (TRC-20) | 0.01 LTC / 0.005 ETH / 10 USDT | After required confirmations, typically under 30 minutes | Network charges only |
Cards and e-wallets stay the path of least resistance for most members, while crypto rails appeal to players who favour direct wallet-to-wallet settlement. New choices are added when they pass our settlement, compliance and security tests, and methods that no longer meet those standards are retired.
How Deposits and Withdrawals Move Through Our System
A deposit flows from method selection to balance credit in three clear stages, and a withdrawal follows the same logic in reverse. Each stage is surfaced in your account activity so you always know whether money are pending, processing or settled. The table below walks through the cycle end to end.
| Payment stage | What Happens at Our Casino | What You See in Your Account |
|---|---|---|
| Method selected | You choose a method and enter the amount within our limits | Order appears as Pending |
| Authorization and processing | Our payment gateway checks funds and confirms the request | Status updates to Processing |
| Settlement and credit | Funds land in the cashier balance or, for withdrawals, leave to your method | Status resolves to Completed |
Deposits generally complete inside ten minutes when the method is instant and the verification step has already been cleared. Withdrawals follow the same three-stage pattern, but the entry point waits for risk checks and, in some cases, for the receiving bank to clear the money. The pending window is kept short, and reasons for any extra review are communicated by email.
Payment limits and Fee Policy at a Glance
We set out minimums and maximums per method so that you can plan a deposit that matches your bankroll. Cards and electronic wallets accept single deposits from 10 EUR upward, while bank payments start at 50 EUR to keep reconciliation costs sensible. Withdrawals sit on a separate ceiling per day and per week, and VIP levels raise those ceilings once a playing history is established.
Our casino does not impose internal deposit or withdrawal fees, and we never blur that line with hidden handling fee structure. The only deductions that can appear on a statement are the network or intermediary fees set by the underlying method, like miner fees on a Bitcoin move. We disclose those costs in the cashier prior to confirming a transaction.
Identity Checks and Player verification
Each player completes a standard identity check before the first withdrawal is released. The process covers proof of identity, proof of address and, for card users, proof of card ownership. We store documents in an encrypted evidence locker that is visible only to the compliance team and to regulators on formal request.
For payouts above set thresholds a source-of-funds review may be added, which can include a recent payslip, a bank statement or a wallet ownership proof for crypto holders. Reviews are usually concluded within twenty-four hours once the supporting documents reach us, and our player customer support team flags the outcome in your account.
Processing Times by Payment Method
Cards and e-wallets deliver the fastest everyday flow. Most deposits are instant and most e-wallet withdrawals clear inside a working day. Cards follow industry settlement periods of one to three business days, which sit outside our cashier once the request receives approval.
Bank payments move a longer window because clearing depends on the receiving institution. SEPA withdrawals usually clear in two business days, and SWIFT wires can take up to five. Crypto payouts carry as soon as the network approves the payment, which in everyday use means minutes for Bitcoin, Litecoin and Tether, and a little longer for Ethereum during heavy congestion.
Supported Currencies and Digital Assets
Our cashier accepts EUR, USD, GBP, CAD, AUD and NZD for fiat rails, and there may in addition hold balances in BTC, LTC, ETH and USDT. Conversion is done at the mid-market rate published by our pricing feed, refreshed every fifteen minutes, and the exact amount is shown in the chosen currency before you confirm a payment. Exchange fees are absent on deposits; a small spread applies on crypto-to-fiat conversion when you settle a session in a various asset.
How We Handle Funds and Player Data Securely
Player balances are held in segregated accounts with tier-one banking partners, separate from the operating capital of our casino. TLS 1.3 protects each form, internal payment APIs run over signed requests with replay protection, and card data never touches our servers because tokenization is handled entirely by the processor. Two-factor authentication can be enabled across logins, cashier sessions and withdrawal confirmations.
A Brief Paying Note
Deposits, withdrawals and verification are the quiet machinery behind each spin and hand on our floor. We hold the rails broad, the limits clear and the timing honest so that payouts land where they should, and so that the only thing you focus on is the next carry at the table.